Question 19

Universal Containers has a Private sharing model for Accounts and Opportunities. A new team is being createdfrom within the sales team that will be assigned all renewal opportunities. These users will need to see all closed won opportunities while keeping the account private.
How should the administrator meet this requirement?

Correct Answer:C

Question 20

A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factorauthentication.
Which two area should the administrator review to understand potential root causes? Choose 2 answers

Correct Answer:AB

Question 21

Ursa Major Solar wants to add a chat component to its corporate website, where its service agents can respond directly from Salesforce.
What are two considerations the administrator should understand before adding Chat to the Service Console? Choose 2 answers

Correct Answer:BD

Question 22

Cloud Kicks has a Process Builder which should trigger upon a status change from onapproval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update.
What could the administrator do to troubleshoot the issue?

Correct Answer:B

Question 23

An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles.
How should an administrator ensure the proper users will receive the email?

Correct Answer:D

Question 24

DreamHouse Realty wants to notify an assigned agent when an appointment Is booked on a custom object for one of their listed homes along with the total number of appointments booked so far. The administrator has configured a Roll-up Summary for the number of appointments as well as a flow to detect the creation of a new appointment and send the information to the agent.
What consideration about process automation should the administrator be aware of to ensure the right Information is delivered?

Correct Answer:D

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