Salesforce-Administrator Salesforce Exam Questions and Free Practice Test

Question 43

Universal Containers is trying to improve the user experience whensearching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The
support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?

A. Reduce the number of case status values to five.

B. Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.

C. Review which status choices are needed for each record type and create support processes for each that is necessary.

D. Edit the status choices directly on the record type.

Correct Answer:C

Question 44

Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.
What should the administrator use to complete this request?

A. Use a record trigger flow.

B. Use a scheduled process builder.

C. Use a Roll-Up summary.

D. Use a scheduled flow

Correct Answer:D

Question 45

Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Servicesteam also wants to use Opportunity to track installation. All three teams will need to use different fields and stages. How Should the administrator configure this requirement?

A. Create three sales processe

B. Create three record types and one page layout.

C. Create one sales proces

D. Create three record types and three page layouts.

E. Create three sales processe

F. Create three record types and three page layouts.

G. Create one sales proces

H. Create one record type and three page layouts.

Correct Answer:C

Question 46

AW Computing (AWC) occasionally works with independent contractors, who the company
stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.
What should AWC use to track Contacts?

A. Use a partner community to track the Contacts.

B. Create a new Contact record for each agency.

C. Create a Junction object to track many-to-many relationship.

D. Enable Contacts tomultiple Accounts.

Correct Answer:D

Question 47

What are two considerations an administrator should keep in mind when working with Salesforce objects? Choose 2 answers

A. Custom and standard objects have standard fields.

B. Standard objects are included with Salesforce.

C. A new standard object can be created.

D. Only standard objects support master-detail relationships.

Correct Answer:AB

Question 48

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants
an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing setting?

A. Update the dashboard to folder settings to manager forthe sales reps role.

B. Add a filter to the dashboard to filter the opportunities by owner role.

C. Build individual dashboards for profiles that need to see the enterprise results.

D. Create a dashboard with the running User set as someone who can see allOpportunities

Correct Answer:C

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