Question 19

Sales managers would like to know what could be implemented to surface important values based on the stage of theopportunity.
Which tool should an administrator use to meet this requirement?

Correct Answer:C

Question 20

Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen.
How should the administrator configure the decision element?

Correct Answer:A

Question 21

Cloud Kicks has decided to delete a custom field.
What will happen to the data in the field when it is deleted?

Correct Answer:B

Question 22

Customer service accesses articles with the KnowledgeLightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.
How should the administrator configure this request?

Correct Answer:D

Question 23

The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure? Choose2 answers

Correct Answer:AC

Question 24

Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?

Correct Answer:B

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