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Salesforce Salesforce-Administrator: Salesforce Certified Administrator

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Question 1

Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations.
Which two tools should an administrator use to build this solution? Choose 2 answers

A. Validation Rule

B. Flow Builder

C. Approval Process

D. Quick Action

Correct Answer:BC

Question 2

Northern Trail Outfitters wantsemails received from customers to generate cases automatically. How should the administrator ensure that the emails are sent to the correct queue?

A. Utilize a flow to identify the correct queue and assign the case.

B. Use a custom email services to set the owner of the case upon creation.

C. Create an Escalation Rules to send cases to the correct queue.

D. Configure Email-to-Case so emails are delivered to the correct queue

Correct Answer:D

Question 3

An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.
What will the administrator need to do to use the Data Loader?

A. Add a permission set that allows them to import data.

B. Append their security token at the end of their password to login.

C. Use the Data Import Tool to mass import custom object records.

D. Reset their password and their security token.

Correct Answer:D

Question 4

Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.
What feature shouldan administrator use to meet this request?

A. Detail Column

B. Bucket Column

C. Group Rows

D. Filter Logic

Correct Answer:B

Question 5

Which three items are available in the mobile navigation menu? Choose 3 answers

A. Lightning App Pages

B. Lightning Home Page

C. Chatter

D. Utility Bar

E. Dashboards

Correct Answer:CDE

Question 6

When users log in to Salesforce via the user interface,which two settings does the system check for authentication?
Choose 2 answers

A. The user’s Two-Factor Authentication for API Logins permission

B. The role IP address restrictions

C. The user’s profile login hours restrictions

D. The user’s Two-Factor Authentication for User Interface Logins permission

Correct Answer:AB

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