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Salesforce Sales-Cloud-Consultant: Certified Salesforce Sales Cloud Consultant

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Question 1

A consultant it working with Cloud Kicks (CK) on its initial Sales Could implementation. CK wants its sales reps to be able to use Sales Cloud to track accounts, contacts, and opportunities before its global conference in 4 months.
What should the consultant recommend to meet the requirement?

A. Set obtainable metrics, goals, and milestones for the deadline.

B. Deploy the Salesforce mobile app to the team prior to the event.

C. Reschedule the event to ensure functionality is complete.

D. Implement additional features to make the team more productive

Correct Answer:A

Question 2

Cloud Kicks needs to associate some Contacts with many Accounts. Which solution should a consultant recommend meeting this requirement?

A. Use the Contact roles related list on Accounts.

B. Add a custom Account lookup field on the Contact.

C. Use the Contact to Multiple Accounts feature.

D. Add Contact to the partners related list on other Accounts.

Correct Answer:C

Question 3

A sales rep notices they can edit some opportunities associated with accounts they own, but is unable to edit other opportunities, although these are associated with accounts they own. Which three reasons could explain the sales rep’s experience?
Choose 3 answers

A. Sharing Rules for opportunities are set to Manager Groups.

B. Opportunity visibility allows View access to opportunities owned by others and associated with accounts they own.

C. The organization-wide defaults for opportunities are set to Private.

D. All provisioned Opportunity object permissions enable Read access with all accounts the sales rep.

E. Some opportunities associated with the sales rep's account are owned by other users.

Correct Answer:BCE

Question 4

The admin at Universal Containers is attempting to retire a Product, but they are receiving an error because the Product is associated to an Opportunity.
What should the consultant recommend to resolve the issue most efficiently'

A. Remove the related Product from all Opportunities and Quotes.

B. Archive the Product or Price Book and each related Price Book entry.

C. Edit the Product record and uncheck the Active field.

D. Create a Flow to automatically delete the Product from the Price Book.

Correct Answer:A

Question 5

Multiple sales reps work together to close opportunities at Good Kicks. Management needs to know how much each sales nap receives on opportunities they dose to maintain accurate quota reports.
Which solution should a consultant recommend to meet the requirement?

A. Set the organization-wide sharing default for the Opportunity object to Private.

B. Create custom fields on the Opportunity object for sales reps to enter a credit percentage.

C. Enable Opportunity Spats and add the Opportunity Splits related list to Opportunity page layouts.

D. Enable Opportunity Team Selling and create a report grouped by Opportunity team member.

Correct Answer:C

Question 6

Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps" Person Accounts with Microsoft contacts and vice versa.
Which consideration should the consultant be aware of?

A. Lightning Sync works in conjunction with Einstein Activity Capture.

B. Einstein Activity Capture is supported in the Salesforce Classic interface.

C. New Person Accounts should be created in Microsoft and synced to Salesforce.

D. New Person Accounts should be created in Salesforce and synced to Microsoft.

Correct Answer:A

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