PK0-004 CompTIA Exam Questions and Free Practice Test

Question 31

A project sponsor and Chief Information Officer (CIO) disagree about how to release the final deliverables to the market. The sponsor wants to do a massive product release, while the CIO wants to be extremely cautious
and add more time for testing and defect resolution. The project manager works with both parties and determines the best solution is to roll the product out in a pilot release to see how it tests, and then use customer feedback to determine next steps.
Which of the following conflict resolution techniques is the project manager using?

A. Forcing

B. Negotiating

C. Compromising

D. Avoiding

Correct Answer:B
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 200

Question 32

Which of the following are examples of organizational change? (Choose two.)

A. Relocation

B. Scope

C. Business process

D. Schedule

E. Risk event

Correct Answer:AC
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 297

Question 33

A project manager is unsure if the quality of ADeliverable from a SME meets specifications. Which of the following is the BEST way for the project manager to address the issue?

A. Conduct a face-to-face or telephone meeting with the team member.

B. Send an email outlining the concerns to the team member.

C. Send a project team meeting to obtain feedback from everyone.

D. Post the issue on the wiki page for input from stakeholders.

Correct Answer:A
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 261

Question 34

A project manager noticed the development team supporting a project does not have sufficient skills to complete the development phase. The project manager has discussed this issue with the functional manager and agreed to continue with the development phase due to time restrictions. Which of the following strategies is the project manager applying?

A. Accepting

B. Mitigating

C. Avoiding

D. Transferring

Correct Answer:A
References: Kim Heldman, CompTIA Project+ Study Guide, 2nd Edition, Sybex, Indianapolis, 2017, p. 238

Question 35

A team member was assigned a new task during a meeting. The team member did not complete the task by the end of the phase, and the PM is looking for evidence to escalate the issue. Which of the following documents could help in this situation?

A. Issue log

B. Action items

C. Dashboard information

D. Communication plan

Correct Answer:A

Question 36

An industry leader may be joining the project team and can potentially provide additional expertise. Which of the following strategies should the project manager employ?

A. Exploitation

B. Acceptance

C. Validation

D. Transfer

Correct Answer:C

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