Nonprofit-Cloud-Consultant Salesforce Exam Questions and Free Practice Test

Question 49

- (Exam Topic 2)
A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them.
Which solution should a consultant recommend?

A. Self-Service Portal

B. Program Management Module

C. Engagement Plans

D. Service Cloud

Correct Answer:A
https://www.salesforce.com/products/service-cloud/self-service-portal/

Question 50

- (Exam Topic 1)
A nonprofit organization wants a report that compares giving at a consistent point in time from year to year. Now should the consultant set this up?

A. Create a matrix report bucketing the dates you wish to compare.

B. Create a joined report showing the two years side by side.

C. Run the NPSP Account SYBUNT and Contact SYBUNT reports.

D. Set up a Reporting Snapshot on Opportunities.

Correct Answer:D

Question 51

- (Exam Topic 2)
A nonprofit admin needs to import lists of Contacts into Salesforce Campaigns regularly from CSV files using the NPSP Data Import too.
What should the consultant consider when setting up this process for the nonprofit? Choose 2 answers

A. NPSP Data Import will automatically create the Campaign Member with the default Member Status.

B. Respect Duplicate Matching Rules' should be checked in NPSP Settings.

C. NPSP Data Import Dry Run will validate Campaign Member Status.

D. Existing Campaigns are matched by exact Name.

Correct Answer:BD

Question 52

- (Exam Topic 2)
A nonprofit trade association sells research papers, certifications, and other products online to its existing members who are primarily universities and companies.
What should a consultant recommend to sell these items?

A. Salesforce Experience Cloud

B. Salesforce B2B Commerce

C. Salesforce B2C Commerce

D. Salesforce Billing

Correct Answer:C

Question 53

- (Exam Topic 2)
A nonprofit receives many tribute gifts and wants to ensure that the person being honored by the gift consistently receives the proper soft credit.
How should the consultant advise them to configure this in NPSP?

A. Set up Automatic Opportunity Contact Roles and enter Honoree for Honoree Opportunity Contact Role.

B. In the New Donation entry screen populate the Honoree lookup field.

C. Set the Contact Role for individual Opportunities to Honoree.

D. Enable Advanced Mapping and map the Honoree to Honoree Opportunity Contact Role.

Correct Answer:A
https://trailhead.salesforce.com/en/content/learn/modules/opportunity-settings-in-nonprofit-success-pack/set-up
https://trailhead.salesforce.com/en/content/learn/modules/donation-soft-credit-management-with-nonprofit-succ Need to read about Honoree and Soft credit in detail

Question 54

- (Exam Topic 2)
A nonprofit enters donation data both into Salesforce and an external accounting system to reconcile. This process is time-consuming.
What should the consultant recommend to reduce manual data entry and improve efficiency?

A. Accounting Subledger

B. NPSP Data Importer Templates

C. Data Import Wizard

D. Advanced Mapping

Correct Answer:B

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