Nonprofit-Cloud-Consultant Salesforce Exam Questions and Free Practice Test

Question 13

- (Exam Topic 2)
An admin at a nonprofit using NPSP finds that the donation totals on a handful of donor's records are not showing the right totals.
How should the consultant troubleshoot this?

A. Check if the correct Operation is chosen

B. Verify Opportunity Primary Contact

C. Check if the correct target custom field is chosen

D. Verify Customizable Rollups is enabled

Correct Answer:B
https://powerofus.force.com/s/article/NPSP-Troubleshooting#ariaid-title2

Question 14

- (Exam Topic 1)
A nonprofit organization wants to manage its social media presence by being able to listen to what constituents are saying about the organization on social media, measure its impact, and manage it from a mobile app. What should the consultant recommend?

A. Social Studio

B. Live Message

C. Pardot

D. Google Analytics

Correct Answer:A

Question 15

- (Exam Topic 2)
A nonprofit uses NPSP to manage its sustained giving program and plans to add Accounting Subledger. Which configuration should the nonprofit review before the implementation?

A. Payment Allocations

B. Recurring Donations

C. NPSP Settings

D. Accounting Triggers

Correct Answer:A

Question 16

- (Exam Topic 2)
A nonprofit has hired a consultant to help implement a Salesforce marketing automation solution. Which question should a consultant ask the nonprofit first?

A. How is marketing data maintained and is it currently clean and accurate?

B. Will departments be sharing the same marketing data?

C. What are the overall marketing objectives and strategy?

D. How much visibility does the nonprofit need into the lifecycle of its marketing leads?

Correct Answer:C

Question 17

- (Exam Topic 1)
A nonprofit organization needs to frequently import membership renewal data and daily donation data and needs a different configuration for each.
Which tool should the consultant recommend?

A. Salesforce Import Wizard

B. NPSP Data Importer

C. Salesforce Data Loader

D. NPSP Data Import Batch

Correct Answer:B

Question 18

- (Exam Topic 1)
A nonprofit organization is using Salesforce with the NPSP pre-installed. The nonprofit organization wants to give prospective volunteers a way to fill out their volunteer application online. How should this be accomplished?

A. Create a web-to-case form in Salesforce with the fields needed to capture the information asked for on the form.

B. Set up the Volunteers for Salesforce Volunteer Signup Form on the nonprofit's website.

C. Create a Chatter Group for prospective volunteers, assign them a Chatter Free license, and have users complete the form.

D. Set up the Volunteers for Salesforce Site Contact Information Site on the nonprofit's website.

Correct Answer:B

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