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ITIL ITIL-4-Foundation: ITIL 4 Foundation

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Question 1

- (Exam Topic 3)
Which describes the 'plan' value chain activity?

Correct Answer:A

Question 2

- (Exam Topic 2)
Which guiding principle recommends organizing work into smaller, manageable sections that can be executed and completed in a timely manner?

Correct Answer:D

Question 3

- (Exam Topic 1)
Which statement about outcomes is CORRECT?

Correct Answer:A

Question 4

- (Exam Topic 2)
Identify the missing word in the following sentence.
The purpose of the 'information security management' practice is to [?] the organization's information.

Correct Answer:A

Question 5

- (Exam Topic 2)
What is a set of specialized organizational capabilities for enabling value for customers in the form of services?

Correct Answer:C

Question 6

- (Exam Topic 3)
Which statement about managing incidents is CORRECT?

Correct Answer:C

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