Field-Service-Lightning-Consultant Salesforce Exam Questions and Free Practice Test

Question 79

Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)

A. Product Catalog

B. Site Details

C. Asset History

D. Contact

E. Address

Correct Answer:BDE

Question 80

Universal Containers uses a complex service model that involves scheduling multiple Service Technicians for each customer interaction (e.g., an install). How can a Consultant ensure that a Service Technician enters the data necessary to track completed work?

A. Update the Case Feed and tag the associated Service Representative.

B. Update the Work Order Line Item and its associated parent Asset.

C. Update the Service Appointment and its associated parent record.

D. Update the Work Order and its associated parent Account.

Correct Answer:B

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