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Salesforce Field-Service-Consultant: Salesforce Certified Field Service Consultant

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Question 1

Universal Containers provides maintenance and emergency services to its customers. Sending Technicians to emergency calls during the day causes long travel times and reduces the number of appointments that a Technician can complete.
Which feature should the Consultant use to reduce travel time and increase Technician productivity?

Correct Answer:C

Question 2

Which three objects are associated to the Work Type? Choose 3 answers

Correct Answer:BDE

Question 3

universal container requires trained inspectors to make 3 site visits per year to inspect the container customers' sites. These visits must be scheduled within 14 days of inspection due date.
What are two ways a Consultant can configure maintenance plans to meet the requirements? Choose 2 answers

Correct Answer:AB

Question 4

Universal Containers needs to send Technicians into the field to service containers. It takes two Technicians with specialized skills to complete the work at the same time. How should a Consultant implement this requirement?

Correct Answer:A

Question 5

Northern Trail Outfitters is adding Field Service Schedule Optimization to its Field Service implementation. Which licensing will be required for the Field Service Schedule Optimization user?

Correct Answer:C

Question 6

Universal Containers Technicians frequently need to request more parts from another inventory location when stock runs low.
How can Universal Container Technicians achieve this for each product requested?

Correct Answer:AB

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