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ASQ CSSBB: Certified Six Sigma Black Belt

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Question 1

- (Topic 1)
SCENARIO A Six Sigma team is measuring the moisture content of corn starch as it leaves the conveyer belt of a dryer. They collect one sample four cups of starch at times indicated in the chart at fixed locations labeled A, B, C, and D across the end of the belt. See the diagram below.
CSSBB dumps exhibit
The data for a nine hour period are:

Which type of variation dominates? (Hint: Plot the points on the graph above.)

A. within sample

B. sample to sample within the hour

C. hour to hour

D. none of the above

Correct Answer:A

Question 2

- (Topic 2)
A set of data from a process has 8 readings per sample and 50 samples. The mean of the 50 sample means is 12.62. The mean of the 50 ranges is 0.18.A customer requires that SPC charts be done on their forms which have spaces for only 5 readings per sample. What should be the UCL and LCL for tbe new averages chart?

A. 12.53 and 12.71

B. 12.58 and 12.66

C. 11.61 and 13.63

D. none of the above

Correct Answer:A

Question 3

- (Topic 2)
A control chart is to be used to display the number of non-conducting diodes. Each point on the chart represent the number of bad diodes in a box of 1000. The appropriate control chart to use is:

A. x-bar and R

B. median

C. individual and moving range

D. p

E. np

F. u

G. c

Correct Answer:E

Question 4

- (Topic 1)
A team’s goal is to improve information flow in a payroll function. They make thirty-three Post-It® notes, each listing an issue for further investigation. After some discussion, they group them into four categories: mandated record keeping, privacy concerns, insurance concerns and transfer concerns. This grouping process is best described by which
approach to problem solving?

A. Affinity diagram

B. Inter-relationship digraph

C. Tree diagram

D. Process decision program chart

E. Matrix diagram

F. Prioritization matrix

G. Activity network diagram

Correct Answer:A

Question 5

- (Topic 1)
The quality leader responsible for the term Total Quality Management (TQM):

A. Juran

B. Ishikawa

C. Crosby

D. Feigenbaum

E. Taguchi

F. none of the above

Correct Answer:D

Question 6

- (Topic 2)
In the theory of constraints the “subordinate” step refers to:

A. a listing of sub-processes

B. reducing the rate for some processes

C. the portion of the process flow chart that depends on the main flow

D. the less important product or service stream

E. none of the above

Correct Answer:B

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