CSA ServiceNow Exam Questions and Free Practice Test

Question 7

What is a sys_id?

A. Unique 32-character identifier that is assigned to every record

B. A client-side Business Rule

C. A server-side Business Rule

D. Unique 64-character identifier that is assigned to every record

Correct Answer:A

Question 8

What is the difference between a UI Policy and Data Policy?

A. Data Policies run when data is entered through the form, by an Import Set, or by web services, while UI Policies are set only by web services

B. Data Policies can be converted into UI Policies, but UI Policies cannot be converted into Data Policies

C. Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions

D. Data Policies run only after UI Policies run successfully

Correct Answer:C

Question 9

Create Incident, Password Reset, and Report outage: what do these services in the Service Catalog have in common?

A. They direct the user to a record producer

B. They direct the user to a catalog property

C. They direct the user to a catalog UI policy

D. They direct the user to a catalog client script

Correct Answer:A

Question 10

Which ServiceNow products can be used to discover and populate the CMDB? (Choose two.)

A. Discovery

B. IntegrationHub ETL

C. Finder

D. CMDB Plug-in

E. CMDB Integration Dashboard

Correct Answer:AB
Reference:
https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/concept/c_OptionsToPopulateCMDB.html

Question 11

Which section of the ServiceNow UI allows you to perform a global search?

A. Application Navigator

B. Banner frame

C. List pane

D. Content frame

Correct Answer:B

Question 12

Which of the following protects applications by identifying and restricting access to available files and data?

A. Application Configuration

B. Verbose Log

C. Access Control Rules

D. Application Scope

Correct Answer:D

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