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ServiceNow CIS-HR: Certified Implementation Specialist-Human Resources

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Question 1

What are the key differentiators between an HR Profile record and a User record? (Choose three.)

A. The HR Profile stores the employee's assigned delegates.

B. The HR Profile includes group membership information.

C. The HR Profile includes employee organizational information like Colleagues.

D. The HR Profile stores login credential information.

E. The HR Profile may include employee marital status.

F. The HR Profile is intended to store confidential employee data that is pertinent for HR.

Correct Answer:AEF
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_HRProfileRecords.html

Question 2

User authentication and Instance restriction are examples of what type of security?

A. Physical Security

B. Roles and Groups

C. Contextual Security

D. Platform Access

Correct Answer:D

Question 3

If the Audience field has been configured on a Lifecycle Event Activity, what will the system
do if the subject person does not meet the criteria for that Activity?

A. the activity must be manually closed by the HR professional

B. the Lifecycle Event will be canceled

C. the activity must be manually closed by the Subject person

D. the activity will be skipped

Correct Answer:C
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/configure-hr-lifecycle-event-activity.html

Question 4

What type of information does the HR Profile contain?

A. Personal employee data

B. Group membership and role information

C. User login and department information

D. A user??s password

Correct Answer:A
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_HRProfileRecords.html

Question 5

When creating a PDF Document Template, where does the list of Document Revisions come from?

A. From Managed Documents

B. From Document Templates

C. From Knowledge Articles

D. From System Documents

Correct Answer:A
Reference: https://docs.servicenow.com/bundle/kingston-hr-service- delivery/page/product/human- resources/concept/c_HRDocumentTemplates.html#PDFTemplate

Question 6

The ServiceNow SIM methodology is based around what generic methodologies?

A. Waterfall and Rapid Application Development (RAD)

B. Agile and Waterfall

C. Prince

D. Scrum and XP

Correct Answer:D
Reference: https://community.servicenow.com/community?id=community_question&sys_id=1dc44be9 dbd8dbc01dcaf3231f96198c

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