In which two places can Service Request Categories be created for use in the Service Request Work Center?
Correct Answer:AB
https://www.ibm.com/support/pages/creating-service-request-categories-and- category-options-service-request-work- center#:~:text=In the Service Request Work Center, an ad ministrator,Object parameter and Asset parameter set to SR.
In IBM Maximo Manage v8.0, Service Request Categories for the Service Request Work Center can be created in the Administration Work Center and through the Classifications Application:
✑ Administration Work Center: The Service Request Configuration section within the
Administration Work Center enables administrators to set up and customize service request categories specifically for use in the Service Request Work Center. This involves defining properties, categories, and issues users select when creating service requests
✑ Classifications Application: Categories are also managed by setting up
classifications associated with service requests in the Classifications application. When a classification is created with associations to the "Asset" and "SR" (Service Request) objects, it becomes available as a category option in the Service Request tool. This approach allows issues to be assigned to specific categories using ticket templates tied to classifications
These configurations provide a structured way to set up service categories that enhance service request management by ensuring users select relevant, predefined options during request creation.
Which field on a Work Order is used to only schedule work during working time?
Correct Answer:D
How does a user make a GL account inactive in the Chart of Accounts application?
Correct Answer:A
In the Receiving application, what are the three statuses that show the overall receipt status of the purchase order?
Correct Answer:ACD
In the Receiving application in IBM Maximo Manage, the three statuses that show the overall receipt status of the purchase order are COMPLETE, PARTIAL and NONE.
If a Service Request has a follow-up Work Order, by default at what two Work Order internal statuses would the Service Requests status be updated? (Choose two.)
Correct Answer:AD
When viewing a Storeroom in the Manage Inventory Work Center, what are three record sets (tabs) that can be viewed?
Correct Answer:CDEF
In IBM Maximo Manage v8.0 implementation, when viewing a Storeroom in the Manage Inventory Work Center, the three record sets (tabs) that can be viewed are Child Storerooms, Counts, and Balances. These record sets provide different views of the inventory and allow users to manage and track inventory levels and movements.