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Cisco 820-605: Cisco Customer Success Manager

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Question 1

Which method is directly associated with evaluating a customer outcome?

Correct Answer:D

Question 2

Which action should be taken when new company leadership is forcing a competitor’s solution?

Correct Answer:A

Question 3

What defines customer success?

Correct Answer:C

Question 4

What is the value proposition of customer success for customers?

Correct Answer:A

Question 5

Which Key Performance Indicators contribute to customer value achievements?

Correct Answer:D

Question 6

What is a consideration in evaluating readiness for adoption?

Correct Answer:C

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