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CompTIA 220-1102: CompTIA A+ Certification Exam: Core 2

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Question 1

A change advisory board did not approve a requested change due to the lack of alternative actions if implementation failed. Which of the following should be updated before requesting approval again?

A. Scope of change

B. Risk level

C. Rollback plan

D. End user acceptance

Correct Answer:C

Question 2

A technician at a customer site is troubleshooting a laptop A software update needs to be downloaded but the company's proxy is blocking traffic to the update site. Which of the following should the technician perform?

A. Change the DNS address to 1.1.1.1

B. Update Group Policy

C. Add the site to the client's exceptions list

D. Verity the software license is current.

Correct Answer:A

Question 3

A user reports that a PC seems to be running more slowly than usual. A technician checks system resources, but disk, CPU, and memory usage seem to be fine. The technician sees that GPU temperature is extremely high. Which of the following types of malware is MOST likely to blame?

A. Spyware.

B. Cryptominer.

C. Ransormvare.

D. Boot sector virus.

Correct Answer:B

Question 4

A user reports a computer is running stow. Which of the following tools will help a technician identify the issue?

A. Disk Cleanup

B. Group Policy Editor

C. Disk Management

D. Resource Monitor

Correct Answer:D

Question 5

A customer reported that a home PC with Windows 10 installed in the default configuration is having issues loading applications after a reboot occurred in the middle of the night.
Which of the following is the FIRST step in troubleshooting?

A. Install alternate open-source software in place of the applications with issues

B. Run both CPU and memory tests to ensure that all hardware functionality is normal

C. Check for any installed patches and roll them back one at a time until the issue is resolved

D. Reformat the hard drive, and then reinstall the newest Windows 10 release and all applications.

Correct Answer:C

Question 6

Which of the following Wi-Fi protocols is the MOST secure?

A. WPA3

B. WPA-AES

C. WEP

D. WPA-TKIP

Correct Answer:A

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